Privacy Policy

Information we collect

Personal information:

When placing an order, we collect personal information such as your name, email address, delivery address, and payment details. This information is necessary to process and fulfil your order.

Order information:

We also collect specific information about your order, including photographs you provide or custom instructions.

Cookies:

Our website uses cookies to improve the browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our website.

How we use your information

Order fulfilment:

We use the personal information you provide to process and deliver your orders.

Customer service:

We may use your information to contact you regarding your order, respond to enquiries, and provide customer support.

Website improvement:

Cookies help analyse website traffic and improve our site's functionality. This information is used to optimise the browsing experience and offer a more personalised service.

Security and sharing

Data security:

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Information sharing:

We do not sell or share your personal information with third parties, except for trusted service providers who help process orders, handle payments, and arrange delivery. These service providers are required to protect your information and use it solely for fulfilling your order.

Your rights:

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us.

Cookie management

Cookies can be managed or disabled through your browser settings. Please note that disabling cookies may affect our website's functionality.